Verifying your Google Business Profile is essential to enhance your online presence
and improve customer trust. This guide provides a step-by-step process for
completing your profile verification through video submission. From ensuring your
business information is accurate to recording and submitting your verification
video, we’ll walk you through each step to ensure a smooth process. Follow these
guidelines to successfully verify your business with Google and gain access to
valuable features that help your business grow.
Click
here to get started.
Keep in mind, Google wants to see the following:
Accurate Business Information:
- Business Name: Use your official business name without
additional keywords or location details. - Address: Provide a complete and precise address. If you operate
as a service-area business without a physical storefront, specify the areas you
serve instead. - Phone Number: List a local phone number that customers can use
to reach you. - Website: Include your business’s website URL.
Business Categories:
- Select the most relevant primary category that describes your business. You can
also add secondary categories to provide more context.
Video Verification: Step-By-Step Guide
Step 1: Plan Your Video Verification
The video must be recorded in one continuous shot and should demonstrate the
following key points:
- Prove Location: Start by showing the outside of your business,
including nearby landmarks or street signs, to verify the location matches
what’s on Google Maps. - Prove Management: Show yourself unlocking the front door or a
service vehicle, demonstrating that you’re authorized to access the business. - Prove Operation: Show the inside of your business. Include
tools, equipment, or products that show the business is operational, and display
documents like business cards, tax paperwork, or utility bills that have your
business’s name and address. - Additional Proof (Optional): Documents like business licenses
or tax documents that include your business name and address can further
solidify your verification.
Step 2: Prepare for Recording
Before recording your video, follow these technical steps to ensure a smooth process:
- Turn On Location Services: Ensure that location services are
enabled on your mobile device, as Google will need to verify your location. - Check Browser Permissions: If you’re recording in a mobile
browser (Safari or Chrome), make sure the app has access to your location and
camera. - Optimize Video Quality: Lower the video resolution to avoid
upload issues. If your video file is too large, Google may not accept it. - Clear Previous Uploads: If you’ve attempted to verify before
and failed, clear out any previous uploaded videos from your Google Business
Profile settings.
Step 4: Submit the Video
Once the video is recorded:
- Submit the Video: Google will prompt you to upload the video
directly within the app. Ensure the video length is under two minutes, as longer
videos may fail to upload. - Wait for Google’s Response: After submission, it may take
Google up to 5 days to review the video. You’ll be notified if the verification
was successful.
Common Issues and Troubleshooting
- Video Upload Fails: If the video fails to upload, try lowering
the resolution and keeping it under two minutes. - Pending Edits: Sometimes, Google may place your profile under
review after submission. If this happens, wait for the review process to
complete.
No Confirmation from Google: Google may not always send an email
confirming verification. Check your profile status directly on the Google Business
Profile dashboard.